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HP Recommended

(Removed) PRODUCT NUMBER.  Light is blinking it does not stable and cannot print

 

1 REPLY 1
HP Recommended

Hi @knkc,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

If the light on your HP ENVY Pro 6458 All-in-One Printer is blinking and the printer cannot print, it could indicate several possible issues. Here's a detailed guide to help you troubleshoot:

Ink Cartridge Issues:

  • Ensure that the ink cartridges are correctly installed.
  • Check if the ink cartridges are low or out of ink. Replace them if necessary.
  • If you use HP Instant Ink cartridges, make sure they are valid for your printer model.

Ink Cartridges

Paper Jam:

  • Check for any paper jams in the printer. Remove any stuck paper carefully.
  • Open the ink cartridge access door and make sure there are no obstructions inside.

Network Connection:

  • Ensure that your printer is properly connected to the network (Wi-Fi or Ethernet).
  • Restart your router and printer to refresh the connection.

Restarting the Printer:

  • Turn off the printer and disconnect the power cord.
  • Wait for about 30 seconds before reconnecting the power cord and turning the printer back on.

Software and Driver Issues:

  • Ensure you have installed the latest printer drivers and software. For the HP ENVY Pro 6458, you can download drivers from the HP Support website.

Enabling HP Web Services:

  • For the printer to work correctly with certain apps (like the Google Drive app), ensure that HP Web Services are enabled.

Remove & Reinstall Ink Cartridges:

  • Lift the ink cartridge access door, remove the ink cartridges, and then reinsert them correctly.

Check Printer Connectivity:

  • Make sure the printer is connected to the network correctly. For wireless printers, ensure the Wi-Fi signal is strong.

Reset the Printer:

  • Turn off the printer, unplug it, wait 30 seconds, and then plug it back in and turn it on.

Update or Reinstall Drivers:

  • Visit the HP Support page to download and install the latest drivers for your printer model.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.