INCOMPATIBLE CARTRIDGE ERROR WHEN USING HP INSTANK INK CARTRIDGES

[spioso]

Hello,

   I have a HP Instank Ink subscription for an OfficeJet 4650 All-in-One Printer series printer used through a network.  I have installed my instant ink cartridges but have noticed that when I turn the printer on, I get the attached error.  Has anyone else seen this and if so, has it presented any problems for you?  It does not appear to cause any issues with the operation of the printer, but it just seems rather weird to me that I would get this error.  Thanks to anyone in advance. 

[Jeet_singh]

@spioso,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I Understand you need help with the incompatible cartridge error, don't worry we're here to help you.

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

As these are to do with the Instant ink cartridges, I would need to know few details regarding your instant ink account to help you get the ink cartridges sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Regards,

[spioso]

I believe I already mentioned the printer model so I don't understand your question.