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‎01-12-2021 02:46 PM

HP Recommended
Product: Designjet Z9dr
Operating System: Microsoft Windows 10 (64-bit)

We have a 24x26 image that is being printed on paper that is 43.94x29.88

We are printing with HP Click and the preview looks fine.

This printed image is missing 1/8" of the image on one side of the print.

20210112_105159.jpg

Category:
1 REPLY 1

‎01-14-2021 07:14 AM

HP Recommended

Hello @drduarte 

 

I will suggest you installing the v4 driver from hp.com which handles better the file because HP Click is very basic and testing that way or also you can get support for Click contacting its support: to hpclick.support@hp.com or  hpdesignjetclick@hp.com.

 

Regards.

I am an HP employee
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