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- Incompatible Cartridage Error because of region/Country Chan...
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08-27-2020 02:26 PM - last edited on 08-27-2020 03:17 PM by RodrigoB
Product Name : Deskjet Ink Advantage 4640 e-All-in-One Printer series
Serial number: [Personal Information Removed]
Product Number : B4L10C
Error Message: Incompatible Cartridge
Recently Shift : From United Arab Emirates(Middle East) to Bangladesh(Asia)
Recently i Change my Cartridge 650 to 678 which is available in my Country/Region.But my printer Showing an error message which is incompatible Cartridge.How can i prevent this kind of problem.please give a proper solution.
Solved! Go to Solution.
Accepted Solutions
08-30-2020 04:38 AM
Hi @Irfan1729,
I'd like to help!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
08-30-2020 04:38 AM
Hi @Irfan1729,
I'd like to help!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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