I am having problems with my printer because it shows incompatible ink cartridges even though the box says it is compatible with my printer. I managed to print out a test page and it shows the following string:
Current Error: Pen in left chute has region which does not match region of printer.
After some research, it has something to do with the region of the cartridges and printer being different and I was advised to have my printer region settings reset.
The following info was labelled to be given to support personnel.
Printer SN: ---Redacted--- Total Page Count: 1281 TriColor Ink ID: E054BF611E5C3AAF Black Ink ID: 0052B3E11E305089 RX(last 4 digits):
I am hoping someone will be able to help soon. Thanks in advance
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