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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Incompatible cartridge in ink tank wireless 415 series

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Hello all,

i am facing an error for incompatible cartridge for ink tank wireless 415 series , things were going fine for printing till i updated the software for the printer then after that , i started to receive the above error for incompatible cartridge , i am talking here about tricolor cartridge not the black one

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@The_Leader

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05365403

 

If you've a spare tri-color ink cartridge, check if the message pops up with that cartridge too.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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