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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Information light

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12-16-2024 06:50 AM
Hi @Suejon927,
Welcome to the HP Support Community.
I'd be glad to help you!
To be able to answer you effectively, we need some information.
May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-
HP Community Moderator
12-18-2024 08:45 AM
Hi @Suejon927,
You are welcome and thanks for sharing the details.
I understand the information button is blinking. I'd like to help!
Information light:
- If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a connection.
- If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page.
Also, refer to Blinking lights for more information.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-
HP Community Moderator