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‎10-30-2019 11:03 AM

HP Recommended
Product: pavilion p7-1254
Operating System: Microsoft Windows 7 (64-bit)

My printer is a HP Photosmart C4180 All-in-One printer.  the screen on the printer tells me to remove and check cartridge on right. I did that and returned cartridge. Same message. Also says to Refer to printer documentation. Don't know where this is. 

1 REPLY 1

‎10-30-2019 11:22 AM

HP Recommended

Hi @BWarren1

 

Normally this printer is an end of life product which mean there is no more support or replacements but... I leave you here a document where you can try to solve the issue

https://support.hp.com/us-en/product/hp-photosmart-c4100-all-in-one-printer-series/1142450/model/114...

 

if issue still persist, as recommendation I suggest to you get a new ink cartridge after perform previous Troubleshooting steps, if this does not solve the problem, next step is get a new printer.

 

I hope help to solve your issue

I work on behalf of HP, regards.
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