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Message 1 of 2
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Flag Post

Ink Jet Cartridge

HP Recommended

I recently purchased an HP60 ink jet cartridge order number H333867619 and my HP printer broke. A family member gave me one of their printers which uses an HP74 ink jet cartridge which I also purchased.  I would like to return the HP60 cartridge, for a credit, which is still in it's unopened box.

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HP Support Agent
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Message 2 of 2
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HP Recommended

@JuliKlish

 

Welcome to HP support community.

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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