Ink Replacements

[Gmaw7]

I had received the first new cartridges. We have had to replace all of the cartridges and I sent the olds ones back. I have not received any new replacements. I thought when I sent the old ones back they would send me the next set for back ups. 

[asmita6658]

@Gmaw7

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you have not received a replacement Instant Ink cartridge yet.

Don't worry, I'm here to help! 

HP will send you replacement cartridges before you run out of ink. When your enrolled printer is connected to the Internet, your printer automatically orders ink for you because it knows when you are low on ink.1 Cartridges are sent using standard shipping, so they might take up to 10 business days to arrive, however, your printer will take shipping time and regular ink usage into account when it orders your ink. 

You will only get cartridges when your printer tells us you need them. HP Instant Ink cartridges are extra high capacity, and they contain months-worth of ink depending on your usage.

You may respond to the private message I've sent out and I'll help you out, accordingly.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Hope this helps!

Let me know how that goes.

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Have a great day ahead 🙂