• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Have HP PhotoSmart Plus B210a has been operating fine...had paper jam was resolved and printed fine .  Turned on printer and now have this Error Ink System Failure. and an 0xc code and turn off n on etc.  Ive followed the steps multiple times now to unplug, clean, inserted new hp ink cartridges and still same error.  I have MacBook Pro 2023, and my printer out of warranty.  Used diagnostic option on my HP account for printer and results show two buttons one to test printer but when clicked upon does nothing ...needs to print ...Have MacBook Pro 2023  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.