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‎09-29-2024 07:18 AM

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

The ink cartilage clip has come off whilst trying to replace an ink cartridge. I can't seem to clip it back into place. I can get one side in the hole but not the other side. Nothing is broken. Has anyone got any advice,?

Category:
1 person had the same question
1 REPLY 1

‎09-30-2024 01:55 PM

HP Recommended

hI @GillC1963 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the hardware and may need repair.

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

-Regards

Raj-HP Support

Raj2111
I am an HP Employee

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