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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 5330

When fitting brand new ink cartridges from HP does the printer state 'incompatible'?

And the head cleaning not work either, I have tried to update the software but the printer tells me that the latest is installed. 😕

1 REPLY 1
HP Recommended

Hi,

what country are you from?

 

What cartridges number have you installed on the printer?



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