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‎03-02-2023 11:36 AM

HP Recommended
Product: HP OfficeJet 8022 All-in-One Printer

I am receiving a ink cartridge error 04358A98 and need a factory reset.

Category:
1 REPLY 1

‎03-05-2023 11:41 PM

HP Recommended

Hi @kcarter1243 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues.

 

To isolate the issue, I would request you to elaborate the defect you are referring to.

 

Meanwhile, you can perform the steps mentioned in this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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