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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink cartridges not working

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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03-04-2024 11:23 AM
Product: HP OfficeJet 3830 All-in-One Printer
Hi,
I am having trouble with my HP3830 series All In One Printer. I have had the printer for awhile and belong to the HP Instant INk program. Up to now have had no issues. I just installed a new color ink cartridge (it is the correct cartridge), and the black is still half full. Now I can't get the black to print at all and the color is only partial. The black was working fine till I installed the new cartridge.
Please help!
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