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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-08-2023 07:22 AM

HP Recommended
Product: HP DeskJet 2633 All-in-One Printer

Hi,The light next to the ink cartidge symbol on my printer is blinking. I have tried to remove, clean and insert the cartridges back into the printer, but the light is still blinking, and the only message showing up on the PC is «error». I cannot find any obstructions. It happened after I inserted a cartridge that was not from hp. I removed it and replaced it with a new hp cartridge, but printer keeps blinking and symbols empty cartridge. Tips? 

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1 REPLY 1

‎02-11-2023 07:43 AM

HP Recommended

Hi @JK200,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try the steps from this document here and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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