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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink problem with the black Cartridge (it doesn't print even ...
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02-26-2017 11:30 AM
Paper goes through the Printer without a single letter printed (in black) . The display doesn't show any information about problem . I also used the HP programme Print and Scan Doctor , it stated everythink is OK with the Printer and Cartridge , but it isn't.
Solved! Go to Solution.
Accepted Solutions
02-26-2017 12:16 PM
Do you see any ink on the black printhead. (touch it to a paper towel)
For more info that a look at this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
02-26-2017 12:16 PM
Do you see any ink on the black printhead. (touch it to a paper towel)
For more info that a look at this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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