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‎05-10-2020 09:19 PM

HP Recommended
Product: Deskjet 3632

Moved to australia, cannot get the original ink cartridges 302 , the alternative here is 63, of which i have both colour and black. Dont have any 302s. Read online i need to regionalise my printer for it to work... desperately need fixing middle of lots and lots of work!

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1 REPLY 1

‎05-16-2020 07:23 AM

HP Recommended

Hi @CarolineH8

Welcome to the HP Support Community. I'd be happy to assist you.

 

Yes, we need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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