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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Inkjet 7740

Inkjet 7740 Printer won't print from laptop, error message says Tray 2 open or out of paper, but this is false (and guides seem to be in place). I've set Tray 1 as default and tried to disable Tray 2, to no effect. Oddly, print will print from a copy command on the machine.

1 REPLY 1
HP Recommended

Nothing is wrong with the printer it can copy, you have a driver/computer problem. If you are running Windows 10 recommended step would be to restart the print spooler. You can find instructions on google if you search restart print spooler.




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