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‎09-11-2024 09:56 PM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a
Operating System: Microsoft Windows 11

Installed a new HP yellow cartridge, received error "One or more cartridges appear to be damaged."

 

Re-inserting cartridge and Resetting printer doesn't fix issue. Followed procedure here. 

 

Installed a new yellow cartridge, received error "One or more cartridges appear to be damaged.

 

Followed procedure here: https://support.hp.com/us-en/document/c03439615?sessionId=a029c60e-23cd-4a41-84a1-37951d926fe5&clien...

 

Didn't work. It's a personal printer and out of warranty. Spent 1/3 of the cost of the printer on the new cartridges and I can't return them.

 

What should I do?

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