Instant ink crash my printer and no other cartridges will work

[klg2]

Why has my HP 4520 stop working after I cancel instant ink service because I don't need that much ink anymore now I've purchased regular cartridges that goes with this device and it won't work due to instant ink service has bricked .the printer?

[A4Apollo · Accepted solution]

Hey there! @klg2, Thanks for stopping by the HP Support Forums!

I understand you have issues using regular ink cartridges on your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Have you tried checking with a different ink cartridge?

Have you cancelled the instant ink account?

Does the issue persist when you put the old ink cartridge back to your printer?

Replace low, empty or faulty ink cartridges on your printer.

Clean the cartridge contacts and check if it helps.

If you have not done so, please stop Web Services on the printer.

HP Instant Ink > How to > Instant Ink > Manage Account > Turning Off Web Services

Optional - be sure Web Services is "off":

After you switch off Web Services, wait a minute and then switch off the printer.

Wait until the printer is completely shut down > wait a minute or two.

Switch on the printer.

Install all new HP ink -- replacing/installed "a" new ink won't do it -- all Instant Ink cartridges must be removed regardless of whether they have ink.

Refer this article to know more information about cancelling the instant ink account. Click Here

Hope this helps!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!