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HP Recommended
hp envy 4527
macOS 10.12 Sierra

New printer..

Have reached the Enter shipping information for instant ink bit...

USA addresses only... how to I change to UK???

 

I've used my exsiting HP log in ... is the issue in that bit?

 

Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Use the country flag option in the top right to select your country and then start the enrolment from there.

I've included the UK link below.

 

https://instantink.hpconnected.com/uk/en/r?jumpID=va_nxc3gze76w

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

4 REPLIES 4
HP Recommended

Hi @Trek8500, I am happy to help! 

 

Looks like you are logged in the American website.

 

I would recommend to backtrack to the website http://www.instantink.com. If you are still signed in, you will see in the upper right hand corner, My Account, then go to Settings. There you will see a drop-down menu for Country change it to UK. You will need to enter the password you had used and change it to a new one. Confirm new password and select Save Changes

 

Another option is to try going directly to the UK site to sign up. https://instantink.hpconnected.com/uk/en/r

 

Hope this helps! 🙂

 

 

Paul

- HP Instant Ink Support. 

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Recommended

Hi,

Use the country flag option in the top right to select your country and then start the enrolment from there.

I've included the UK link below.

 

https://instantink.hpconnected.com/uk/en/r?jumpID=va_nxc3gze76w

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended
Thank you.. working now..
HP Recommended

Thank you.. working now..

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