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Message 1 of 2
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Flag Post

Jam in printer

HP Recommended

HP Envy 5530 

 

I was printing sticky labels and one has got stuck inside the printer. It is not accessible via the usual methods of removing a paper jam. 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Charleyw15, Welcome to the HP Support Community!

 

Check the product specifications if the labels you are using is supported by this model printer. Go to paper-handling section.

 

Kindly perform the steps mentioned in this document to remove the jammed label - 'Paper Jam' Error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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