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‎09-06-2020 01:14 PM

HP Recommended
Product: Hp envy

The paper jams on the left hand corner of the paper as it starts to feed through. It then all jams up. I access the door from the top of the printer. But I presume I get charged for 1 sheet of printing plus my lost paper. I am on HP ink monthly payment

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1 REPLY 1

‎09-09-2020 09:28 AM

HP Recommended

@Maur47

 

Welcome to the HP Support Community.

 

Which Envy Printer do you have? Try the steps from here: https://support.hp.com/in-en/document/c00441807

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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