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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Job encryption dialog always pops up by shared network print...

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01-18-2023 01:47 AM
Hello,
my main printer HP Color Flow MFP E58650 is accessed through different printer-profile names with specific preset settings in the Windows Server network domain like:
Printername | Driver | Driverversion | Description |
HP black and white | PCL 6 (v7.0.1) | 61.255.1.24923 | Pages from slot 2, Greyscale |
HP ECO Duplex | PCL 6 (v7.0.1) | 61.255.1.24923 | Print both sides on a page with paper from slot 2 |
Colored | PCL 6 (v7.0.1) | 61.255.1.24923 | Print with color; pages from slot 4 |
Since I updated the print-drivers on the client computers (Windows 10 and 11 machines) to PCL v7.0.1 and want to print something, I always gets asked for job encryption.
Even if I enter some password for it, the printer won't print.
I searched for different settings and disabled the 'Jobsaving' in device settings but with no luck.
Previously, PCL v6.5.5 (61.220.1.23510) was installed and all worked just fine.
Any clue what causes this?
Thanks in advance.
01-26-2023 01:43 AM
This is the dialog that pops up every time I want to print something over the network printer. Even if I enter a password nothing gets printed.
Sometimes windows displays an error about a problematic handle.