Just replaced my HP951 Y Cartrige but the printer still has an error messege HP951 Y is depleted?

[HlogiDeep]

My Priner is the HP Officejet Pro 8600.

I Just replaced my HP951 Y Cartrige with Genuine Cartrige but the printer still has an error messege HP951 Y is depleted?

[VikramTheGreat]

Hi @HlogiDeep,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP OfficeJet Pro 8600 is showing a “HP951 Yellow cartridge is depleted” error even after replacing it with a genuine HP cartridge, here are a few steps you can try to fix the issue:

Steps to Resolve Cartridge Depleted Error

1. Check Cartridge Authenticity

Even genuine HP cartridges can sometimes be misread if:

• They were stored improperly.
• The chip is dirty or misaligned.

Make sure:

• The cartridge is HP 951 Yellow and not a setup or starter cartridge.
• You purchased it from a trusted HP-authorized retailer.

🔗 HP OfficeJet 8600, Pro 8600, 8700 Printers - Replacing ink cartridges | HP® Support.

2. Clean Cartridge Contacts

• Turn off the printer and open the cartridge access door.
• Remove the yellow cartridge.
• Use a lint-free cloth slightly dampened with distilled water to gently clean the gold contacts on the cartridge and inside the printer.
• Let it dry for 5 minutes, then reinstall.

🔗 HP ink cartridge issues including, incompatible, missing and not recognized errors | HP® Support.

3. Reset the Printer

• With the printer on, unplug the power cord from the back.
• Wait 60 seconds.
• Plug it back in and turn the printer on.
• Check if the error clears.

4. Update Printer Firmware

Outdated firmware can cause cartridge detection issues:

• Go to HP Officejet Pro 8600 e-All-in-One Printer series - N911 Software and Driver Downloads | HP® Support
• Download and install the latest firmware using HP Smart or HP Easy Start.

5. Try Another Cartridge (if available)

If you have another HP 951 Yellow cartridge, try inserting it to see if the error persists. This helps confirm whether the issue is with the cartridge or the printer.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat