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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet Pro 200 color Printer M251nw

This printer just tonight has started malfunctioning.   As the picture indicates, there is a problem on the left of the page.   Here I show the result of a cleaning process output and one other document, both in error around the same region of the page.   The cartridges are HP brand and very new, all four of them.   I printed out a diagnostics page (not shown), and I see that the error is not simply in black but the three other cartridges as well.   What can I do to fix this printer? 

 

 

printer 1.jpg

 

Somehow I think I have perhaps discovered a clue in understanding the problem.   I took out the toner cartridges and looked inside with a flash light, and I found something stuck.   This strip of clear rubber was lodged between a roller and its frame.  It must be a part of the printer, but where does it belong?

the spot where the clear strip was lodgedthe spot where the clear strip was lodgedthis was stuck in the printerthis was stuck in the printer

 

Finally,  I just put the toner back in and turned it on, and it seems to work well again, but where does this thing go, and should I put it back somewhere?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

So I think that the problem has gone away.  The piece that must have fallen off of the insides of the machine Was blocking The feed.  I put all the cartridges back in and now the printer works fine.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Hythloday 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues.

 

To isolate the issue, I would request you to elaborate the defect you are referring to.

 

Meanwhile, you can perform the steps mentioned in this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

HP Recommended

So I think that the problem has gone away.  The piece that must have fallen off of the insides of the machine Was blocking The feed.  I put all the cartridges back in and now the printer works fine.

HP Recommended

The piece you pulled out looks like a catcher blade out of a cartridge. If you start having toner dumping issues you will need to replace the cartridge.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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