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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-08-2025 10:06 AM

HP Recommended

Printer not working.  Get an error on set up page

1 REPLY 1

‎05-09-2025 05:59 AM

HP Recommended

@Boone9, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear you're having trouble with your HP Laser printer. Let's try to resolve this issue together. Here are some steps you can follow:

Update the HP Smart app: Ensure you have the latest version of the HP Smart app. Sometimes, updating the app can fix setup or connection issues.

 

Check the printer's readiness: Make sure all packing materials and tape have been removed from the printer. Turn the printer off and then on again.

 

Restore factory defaults: You can restore your printer to its default factory settings using the HP Smart app or an internet browser.

 

Network settings: If your printer has a touchscreen control panel, open the Wireless or Setup menu, select Network Setup or Settings, and then select Restore Network Settings. For printers without a touchscreen, use the control panel buttons to restore Wi-Fi setup mode. 


You may refer to this document - HP Smart app errors during setup and account registration | HP® Support

>Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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