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‎09-27-2020 12:48 PM

HP Recommended
Product: HP OfficeJet 5740 e-All-in-One Printer series
Operating System: Microsoft Windows 7 (64-bit)

Bought this printer as a floor model from Best Buy.  It's been great and continues to be but...recently (after 6-7 years) I desire to print legal sized paper (excel spread sheet) and it will not print.  The legal sized paper laps over the outside of the tray that came with the printer when I purchased it.  Although the printer was warranted as the original warranty, I am guessing it should have a legal sized tray for printing?  Anybody know if this is correct?  Thank you!

1 REPLY 1

‎09-30-2020 08:12 AM

HP Recommended

@jdm3

 

Welcome to the HP Support Community.

 

If you're referring to the tray extender, you may check the page number 3 from here: http://h10032.www1.hp.com/ctg/Manual/c04426664

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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