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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Lines when printing

HP Recommended
HP Envy Photo 6234
Microsoft Windows 10 (64-bit)

I have just bougth the Envy 6234 printer and the print quality is terrible. The colour is faint and it prints white horzontal lines. Can anybody help please. Thank you

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@bodilkat, Welcome to HP Support Community!

 

What happens when you make photocopies on the printer? If you have similar issues, I'd suggest you follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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