Little blue light in upper right corner of screen and won’t print

[Lbruski]

Why can’t I print? There is a little blue light in upper right corner but I don’t see any errors.

Ive shut down and restarted but nothing prints 

[Kuroi_Kenshi]

Hi @Lbruski,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

Meanwhile, you can try these steps.

Connection Check:

• Verify that the printer is properly connected to your computer or network. If it's a wireless printer, ensure that it is connected to the correct Wi-Fi network.

Blue Light Indicator:

• The blue light often indicates a wireless connection status. Make sure the printer is connected to your Wi-Fi network, and check your network settings to ensure the connection is maintained.

Print Queue:

• Check the print queue on your computer to see if there are any paused or incomplete print jobs. Clear these from the queue and try sending the print job again.

Printer Status:

• Make sure the printer is set as the default printer on your computer. Sometimes, print jobs might be sent to a different printer if not set as default.

Driver Issues:

• Ensure that your printer driver is up-to-date. You can download the latest drivers from the HP support website.

Paper and Ink/Toner:

• Verify that there’s enough paper loaded correctly in the tray and that the ink or toner levels are sufficient.

Run HP Print and Scan Doctor:

• You can download and run the HP Print and Scan Doctor, a tool designed to diagnose and fix printing problems.

Re-add the Printer:

• Try removing the printer from your computer’s list of printers and then adding it again. This might reset certain internal configurations that could be causing issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,