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Locked

‎03-07-2024 09:59 AM

HP Recommended

New modem when I plugged in the printer " this feature has been locked by the person who set up the printer"

 

I'm guessing it's some sort of security feature. How can I get the printer connected to my new Wi-Fi network? Everything seems to be locked Why wasnt this covered in the original information?

Category:
1 REPLY 1

‎03-07-2024 12:11 PM

HP Recommended

See if this works

How to Reset an HP OfficeJet Pro Using the Hidden Manufacturers Menu - YouTube

 

Please let me know as I do not have that particular model and would like to make a note that the secret menu works or not

 

Another reset video but not the secret one

https://www.youtube.com/watch?v=u2XRXetjkJk

 

network connect video

https://www.youtube.com/watch?v=XiHpbvuYq6U

 

 

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