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03-18-2023 07:48 PM
I recently received an HP OfficeJet Pro 8620 printer, but I didn't receive any of the SETUP-cartridges.
Now I don't really mind buying some new cartridges, so I did that.
However, the printer won't install without the SETUP-Cartridges.
I have searched this forum for a solution but I couldn't find one that worked.
I kind of need this printer to function soon, is there any way to bypass this screen?
03-20-2023 07:00 PM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP OfficeJet Pro 8620 printer lost its setup cartridges, you may need to purchase new cartridges before you can start using your printer. The setup cartridges are usually included with a new printer, but you can purchase replacement cartridges from an authorized HP retailer or online.
Here are the steps you can follow to purchase new setup cartridges for your HP OfficeJet Pro 8620 printer.
- Go to the HP website and select the "Ink & Toner" option from the top menu.
- Select your printer model (OfficeJet Pro 8620) from the list of available printers.
- Choose the type of cartridge you need (black, cyan, magenta, or yellow) and click "Add to Cart".
- Review your order and click "Checkout" to complete your purchase.
Once you have received your new setup cartridges, you can follow the instructions included with the printer to install them and set up your printer for use. It's important to use only genuine HP cartridges to ensure the best performance and print quality from your printer.
I hope this helps.
Take care and have a good day.
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