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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My printer has worked fine for 2 months and a couple days ago stopped printing and the yellow light flashes constantly. The error message says simply "Printer cannot print."

I have reinstalled, rebooted laptop and router multiple times. I have run the Print and Scan Doctor and searched the internet for a solution and am stuck. Anybody have this problem and then fix it?

 

1 REPLY 1
HP Recommended

Hi @jcward22,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Were you enrolled or canceled instant ink?

 

Have you made any changes to your printer software?

 

Meanwhile, go through this document and perform the steps, and see if that helps. 

 

Update the FIRMWARE for both Windows 10 and 11

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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