M1212 MFD stuck in initialisation loop after software firm ware upgrade.

[TimoBeil]

With installing the printer driver on a PC (it didn't yet had one) it also updated the firmware on the printer.

Without asking.

Driver was freshly loaded from HP website.

The printer is now unusable.

It stucks in an infinite inistialisation loop.

No Google hint did help.

As the printer is out of warranty I should pay 25 € to get support from HP.

I meanwhile found out that the problem is well known there, but they still have on the website a driver which updates the firmware without asking.

I compare this with the situation that I fill my car with Diesel instead of Petrol because the gas station did not sign the gas pumps right. And does this since years.

I can hardy describe how angry I am ....

[Nal_NR]

 Hi @TimoBeil,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I’m really sorry to hear about the frustration caused by the firmware update putting your M1212 printer into an initialization loop. It’s incredibly disappointing when a necessary update renders your device unusable, especially without warning. 

Let’s work through possible solutions to help resolve this issue.

• Did the initialization loop start immediately after installing the driver and firmware update?
• Have you tried any specific reset methods or checked if the printer’s control panel displays an error message?
• Is the printer connected to your PC via USB or network during the initialization process?

Let's perform these steps. 

Perform a Hard Reset:

• Turn off the printer and disconnect it from the power source.
• Unplug any USB or network cables connected to the printer.
• Wait for at least 10-15 minutes to allow the printer's memory to clear.
• Plug the printer back in and turn it on without reconnecting cables. Check if the initialization completes.

Attempt a Cold Reset or Factory Reset:

• Press and hold Cancel and Right Arrow buttons simultaneously, then power on the printer.
• Continue holding the buttons until a reset message appears on the display or the initialization completes.
• If this doesn’t work, consult the printer’s service manual (if available) for the specific cold reset method.

Try USB Boot Recovery:

• Download the original or compatible firmware for your printer from HP’s website or other trusted sources.
• Place the firmware file on a USB drive.
• Insert the USB drive into the printer before powering it on. The printer might detect the firmware and attempt recovery automatically.
• Follow any on-screen instructions to complete the process.

Check for Manual Firmware Downgrade Options:

• Search online for the exact firmware version prior to the problematic update.
• Some third-party communities or forums might offer instructions for downgrading firmware manually via USB or network methods.
• Proceed cautiously and ensure the source is reliable.

If the issue persists, this could be a hardware issue. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[TimoBeil]

Thank you for your help.

I tried every of your suggestions and many more except "USB Boot Reovery".
Reason: I have no cable or adapter for A-Plug to B-Socket to connect an USB Stick.

Also I'm nearly sure that this will not work.
Instead I ordered a used FormatterBoard in China and this helped.
The costs normally shoud be overtaken by HP because U shot my printer by just installing a printer driver.

Hundreds of users are complaining about that since years and you have still that corrupt driver on your website.
This **bleep**ty software does not only install the printer driver but also (tries to) update the printer firnware.

Without a prompt or choice.
I'm stunned about that.
I once worked for HP several years as Developer and I now avoid to tell about that to others.

[Nal_NR]

Hi @TimoBeil,

We apologize for the inconvenience. The issue seems to persist even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction via remote assistance to fix the issue over the phone. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!