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‎03-18-2023 06:34 AM

HP Recommended
Product: M175nw

Hi, M175nw says Menu Access Disabled. How do I reset it to factory defaults? Tried to start with right arrow down, that didn’t reset. 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-19-2023 03:09 AM

HP Recommended

Hi @Rohirm 

Thank you for confirming.

https://youtu.be/48z7rq35Jpc

Please refer to this video link for the steps to restore the printer.

 Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Treeko
HP Support


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎03-18-2023 09:03 PM

HP Recommended

Hi @Rohirm 


Welcome to HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please share the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

Treeko
HP Support


I am an HP Employee

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‎03-19-2023 02:36 AM

HP Recommended

Hi, the model is: HP LaserJet Pro 100 color MFP M175nw

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‎03-19-2023 03:09 AM

HP Recommended

Hi @Rohirm 

Thank you for confirming.

https://youtu.be/48z7rq35Jpc

Please refer to this video link for the steps to restore the printer.

 Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Treeko
HP Support


I am an HP Employee

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1 person found this reply helpful
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