• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-01-2020 06:56 PM

HP Recommended
Product: M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Suddenly my printer stopped to print on both side aut. now i have to do it manuelly?? how can i fixe the problem.

 

Thanks a lot

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-01-2020 09:42 PM

HP Recommended

Usually a corrupted configuration for the driver. On your computer go to control panel>devices and printers and then right click on the icon for your printer and select Printer Properties from the drop down menu. Then click on the device settings tab and scroll down till you find the duplex option under installed options and make sure it shows as installed, change if necessary.

 

duplex in device settings.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-01-2020 09:42 PM

HP Recommended

Usually a corrupted configuration for the driver. On your computer go to control panel>devices and printers and then right click on the icon for your printer and select Printer Properties from the drop down menu. Then click on the device settings tab and scroll down till you find the duplex option under installed options and make sure it shows as installed, change if necessary.

 

duplex in device settings.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎10-02-2020 03:06 AM

HP Recommended

Thanks a lot 🙂

Was this reply helpful? Yes No

‎10-14-2020 05:42 PM

HP Recommended

I had the same problem with my M426fdw when I bought a new PC with Windows 10 Pro to replace my WIN 7 Pro PC.  I almost gave it away until I saw this solution.  Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.