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‎04-06-2024 11:49 AM

HP Recommended
Product: M477FDW

After the work computer did a windows update and failed the printer won't work. 
I downloaded HP Print and Scan doctor, it runs succesfully and says nothing is wrong, but won't print the testpage. 
Im wondering if it's a communication error between the PC and Printer but I can use the Scan App on the pc to scan documents to the computer. 
Tried uninstalling the driver and software and installing the new driver from HP's website. 

I've tried running the printer through USB and Ethernet Cable with no use. 
The printer seems fine since i can print out stuff with my phone. 

 

The printer is installed in the "printer and scanner" part of windows and is set as default. 
But when i open Word and try to print out, i get the error that "No printer is installed".

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