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‎02-04-2025 09:01 AM

HP Recommended
Operating System: macOS 12.0 Monterey

My MFP M277dw keeps giving File Corrupt messages

Category:
1 REPLY 1

‎02-08-2025 04:22 AM - edited ‎02-08-2025 04:22 AM

HP Recommended

Hi @Donno4, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
The "File Corrupt" message on your HP Color LaserJet Pro MFP M277dw when using macOS Monterey (12.0) is likely due to a driver issue, macOS security settings, or a problem with the printing system. Try the following troubleshooting steps:

Reset the Printing System

  1. Click on the Apple menu () > System Preferences > Printers & Scanners.
  2. Right-click (or hold Control and click) on the printer list and select Reset printing system.
  3. Confirm by clicking Reset.
  4. Restart your Mac and re-add the printer.

Reinstall HP Printer Drivers

  1. Uninstall HP Software:
  2. Download the Correct Driver:
    • Go to HP’s official website: HP Software & Driver Downloads.
    • Search for your printer model: Color LaserJet Pro MFP M277dw.
    • Download and install the latest macOS-compatible HP Print Drivers.
  3. Reinstall & Set Up:
    • You can use HP smart app and reinstall. 

Use Apple’s Built-in AirPrint (Instead of HP Drivers)

  1. Go to System Preferences > Printers & Scanners.
  2. Click + (Add Printer).
  3. Select your HP M277dw.
  4. Under Use, select AirPrint (instead of HP drivers).
  5. Click Add and try printing again.

Check for macOS Security Permissions

macOS security settings may block some HP software.

  1. Go to System Preferences > Security & Privacy.
  2. Under the General tab, look for any messages about HP software being blocked.
  3. If found, click Allow.

Try Printing from Preview or Safari

If the error happens only in certain applications, try printing a PDF from Preview or a webpage from Safari. This can help determine if the issue is app-specific.

Check for macOS Updates

  • Apple menu () > System Preferences > Software Update.
  • If an update is available, install it and restart.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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