• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
LaserJet Enterprise MFP M528
Microsoft Windows 10 (64-bit)

Hello there,

My LaserJet Enterprise MFP M528 tells me 'Black Cartridge very low' and on Windows 10, its print queue states 'attention required'. However, the toner is still not empty and in those rare occasions that it still completes a print job, the black coverage is still flawless. I have set the 'very low behaviour' to 'continue' and the 'low warning threshold' for both finisher and cartridge to '0%'. Is there any way to fully disable these warnings? I am planning on using recycled cartridges with this chip (currently using original HP toner and never used a recycling cartridge) and therefore this is very problematic.

 

Thanks for your help!

1 REPLY 1
HP Recommended

Once chip reaches empty you will likely need to replace it as the counter is not resetable. You can use 3rd party cartridges must contain a compliant chip.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.