MICRSOFT OFFICE PRINTING ISSUES

[Hutchy2]

I have managed to print the labels on PDF ok, it just seems to be through word im having the issue.

This is what i have downloaded in the control panel - programmes -

This is the options i get through word

[Dragon-Fur · Accepted solution]

@Hutchy2 

In addition to all the indicators provided in thread:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/label-printing/m-p/8172746

Answer in that thread:  Export to PDF and print the PDF file.

Add these checkpoints:

Trouble with labels and possibly with other documents that include mixed content types:

Document Scale

There is a setting in Word that will "scale" a document for Letter / A4 paper.

If you are having alignment issues with your document (for example, labels), UNCHECK this setting.

When printing directly from within Word

Setup:

Word > File > Options > Advanced

In Section Print (about 2/3 of the way down)

UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

Control Panel > icon view > Devices and Printers

Right-Click Printer > Printing Preferences > Tab Advanced

UNCHECK HP Real Life Technologies

Click OK to save change

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[Hutchy2]

Fantastic it worked 😃thank you so much, id tried for hours to fix it 

[Dragon-Fur]

@Hutchy2 

You are welcome.

Now you can print labels using either method.

Smiling.

Stay safe - enjoy the Autumn season.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"