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Microsoft Windows 11

MY HP 4645 printer is showing error message oxb80003cc , how do i fix it ?

1 REPLY 1
HP Recommended

Hi @LorenzoVirgili 

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


The error code OXB8000448 on your HP Deskjet Ink Advantage 4645 e-All-in-One Printer indicates a hardware issue or a problem with the printer's firmware. Here are steps you can try to resolve the issue:

 

Power Cycle the Printer:

  • Turn off the printer.
  • Disconnect the power cable from the back of the printer.
  • Wait for at least 60 seconds.
  • Reconnect the power cable to the back of the printer.
  • Turn on the printer and check if the error persists.

Update Firmware:

  • Visit the HP support website and check if there is a firmware update available for your printer model.
  • If there is an update, follow the instructions provided on the website to download and install the latest firmware.
  • Use this link : Click HERE

Check for Paper Jams:

  • Open the printer cover and check for any paper jams or obstructions.
  • Remove any jammed paper carefully.

Inspect for Foreign Objects:

  • Make sure there are no foreign objects, such as paper clips or small items, inside the printer that could be causing the error.

Reset the Printer:

  • Turn off the printer.
  • Disconnect the power cord from the back of the printer.
  • Wait for about a minute.
  • Reconnect the power cord.
  • Turn on the printer and check if the error persists.

I hope this helps. 

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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