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‎10-21-2020 02:34 PM

HP Recommended
Product: OFFICE JET PRO 6968

ERROR MESSEGE MY PRINTER IS NOT PRINTING THOUGH WIRELESS CONECTION IS OK

Category:
1 REPLY 1

‎10-24-2020 02:04 PM

HP Recommended

Hi @SUGUBEAR,

 

I'd like to help!

 

To assist better-

  • What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
  •  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  • Is the printer connected to a public network or a home network?
  • What is the status of the wireless light on the printer, steady or blinking?

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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