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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Mac won't communitacewith printer (Officejet 8100) after updating to Big Sur

HP Recommended
officeJet 8100

I'm getting this error message when trying to print.

"Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."

I've done this, I've uninstalled and reinstalled the drivers. Always give me this error every time. Any suggestions would be greatly appreciated.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Kelssss, Welcome to HP Support Community!

To be able to assist you better, I would like to know the following:

  • How is the printer connected to the computer?
  • Is there any antivirus software installed on your computer?
  • Have you tried printing from other devices?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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