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‎12-07-2020 04:47 PM

HP Recommended
Product: Tango X
Operating System: macOS 10.14 Mojave

I bought this printer in October to bring in my suitcase on an extended trip. I tried to setup it up but only seem to have one of the correct cartridges. The other one was a spare I brought along and the printer won't accept it. After a month of trying to get this setup for work and my kids virtual school, the internet tells me there is an override. I would like to know what that is so I can finally get this working. We are here for 4 months and printers are scarce.

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1 REPLY 1

‎12-17-2020 04:49 AM

HP Recommended

@santacruztoots, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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