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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kailacruz
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Missing letters and words with black lines

HP Recommended
Deskjet GT 5810
Microsoft Windows 10 (32-bit)

How can I fix this kind of problem?

image.jpg

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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@kailacruz

 

Welcome to HP support community.

 

Did you make a copy and check if that prints fine?

If that does not print fine, follow the below steps:

Run the printhead cleaning utility using the HP Software

  1. Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.

    HP Printer Assistant opens.

  2. On the HP Printer Assistant window, click Maintain Your Printer.

  3. Click the Device Services tab, and then click Clean Ink Cartridges.

    A Print Quality Diagnostic page prints.

    Example of a Print Quality Diagnostic page

  4. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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