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‎02-12-2023 09:04 AM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

Hello, I need assistance in setting up my printer without the setup cartridges. My mother in law received the printer from her father who has since passed away and we do not have a location of the cartridges. How can we bypass this portion of the setup and get to printing her documents ASAP?

 

Thanks in advance

Category:
1 REPLY 1

‎02-15-2023 12:25 PM

HP Recommended

@Jess8316 

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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