Missing some features on hp deskjet 2710

[Rkkkkc]

Try to print but always have a printer blocked message and can't print have a flashing information light contuinesely and have some mail type flashing on screen

 

[Max3Aj]

Hi @Rkkkkc, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The image shows the control panel of an HP DeskJet 2710 All-in-One Printer with a flashing information light, which typically indicates an error that needs attention. The small display also appears to show an issue related to the ink or a connectivity problem.

Possible Causes & Solutions:

Printer Blocked Message (Flashing Info Light)

• Check for paper jams inside the printer.
• Open the front access door and reinstall the ink cartridges to ensure they are properly seated.
• Restart the printer and try printing again.

Flashing Mail Icon on the Display

• This usually indicates an HP ePrint or network connectivity issue.
• Ensure the printer is connected to Wi-Fi (steady blue Wi-Fi light).
• If the Wi-Fi light is blinking, reconnect the printer using the HP Smart app.

Ink Cartridge Issue

• If the ink indicator is flashing on the screen, check if the ink cartridges are correctly installed.
• If using HP Instant Ink, ensure that the printer is connected to the internet.
• Try cleaning the contacts on the ink cartridges.

Software & Driver Issues

• If printing fails, uninstall and reinstall the HP printer drivers from the official HP website.
• Use HP Print and Scan Doctor (Windows) or HP Smart App (Mac/iOS/Android) for diagnostics.

You may also refer to this document - HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support