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Hi I am unable to connect to my printer now I have moved, I cannot change the account address to Switzerland and there is only a helpline which is very expensive and you end up waiting quite a bit. I am on an expensive prepaid plan and so calling is not an option and the virtual assistant does not understand anything. Can you help

 

Kind regards

Dorraine

1 REPLY 1
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@Twingo If you are referring to the HP Instant Ink program and changing it's account address,

here's what you need to do:

 

1) Cancel the HP instant Ink subscription using the steps mentioned here

2) Re-enroll using the new address, and a new subscription: click here for steps.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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