My 4155 printer is connected and initializes but wont print

[rmc2sail]

I recently purchased an HP 4155, it says it installed OK, but wont print anything either by wifi or by direct connection (wired)

[Nal_NR]

Hi @rmc2sail,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Are you getting any error messages?

Did you make a copy and check if that prints fine?

Which operating system is installed on the computer to which this printer is connected?

Meanwhile, I have a few recommendations 

• Make sure the correct ink or toner cartridges are installed, and that the printer has sufficient ink or toner for your print job. Make sure no error messages or blinking lights display on the printer control panel. Resolve any errors before you use the printer. Restart the printer to clear any error states.
• Click on this link to fix the issue https://support.hp.com/us-en/document/ish_2026537-1681507-16

Check for error states and connection issues if the printer status is Offline or the Printer is unavailable.

Update the firmware by selecting the current OS. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Patty_A1]

I’m attempting to print a black/ white page black is full, colored is low.